At Khlagor, your information is treated like a trust — handled with care. Read this Privacy Policy to understand what data we collect, why we collect it, and how we keep it safe.
All your data is encrypted with SSL/TLS.
Your data is never sold to third parties.
You are always clearly informed about what data is collected and why.
View or delete your data at any time.
Summary: Khlagor treats your privacy as its highest priority. We only collect information that is strictly necessary to provide our services. Your data is never sold, and you remain in control of it at all times.
Khlagor (hereinafter referred to as "we", "us", or "the Platform") is a responsible online gaming platform. We believe your personal information belongs to you. This Privacy Policy ("Policy") explains how we collect, use, store, and safeguard your information.
This policy applies to:
By using Khlagor's services, you agree to this Privacy Policy. If you do not agree, please discontinue use of our platform.
Khlagor collects two types of data — what you provide directly, and what is generated automatically while you use our services.
| Data Type | What We Collect | When Collected |
|---|---|---|
| Identity Information | Name, date of birth, NID number | During Registration |
| Contact Information | Email, mobile number, address | During Registration |
| Financial Information | Payment methods, transaction history | During Deposits/Withdrawals |
| Gaming Data | Betting history, game logs, wins/losses | Time Spent Playing |
| Technical Information | IP address, device, browser | During use of our services |
| Cookie Data | Session data, preferences, usage patterns | Time of Website Visit |
We never store your password in plain form. Passwords are always saved as a one-way hash and cannot be read.
Your information is used solely for the following legitimate purposes:
Marketing Communications: Separate consent is obtained before sending promotional emails or SMS. You may withdraw this consent at any time.
Khlagor uses cookies and similar technologies to enhance your browsing experience. We use the following types of cookies:
You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the proper functioning of our services.
Khlagor never sells your personal data. It may only be shared in the following limited circumstances:
All third parties with whom data is shared are bound by strict confidentiality agreements. They may only use the data for the specific purpose it was shared.
To keep your information secure, Khlagor has put industry-standard security measures in place:
Security Incidents: In the event of a data breach, we will notify affected users within 72 hours.
We retain your data only for as long as necessary:
| Data Type | Retention Period |
|---|---|
| Account Information | 5 years after account closure |
| Transaction Records | Up to 7 years for legal requirements |
| Gaming History | For the duration of active account + 2 years |
| KYC Documents | 5 years after verification |
| Cookie Data | At end of session or up to 1 year |
| Support Conversations | 3 years after last contact |
Once the retention period ends, data is securely deleted or anonymized.
As a Khlagor user, you have the following rights:
You may request to view the information we hold about you.
You may request corrections to any inaccurate or incomplete information.
You can request deletion of your data, unless we are required by law to retain it.
You can request that data processing be restricted in certain circumstances.
You can request an export of your data in a machine-readable format.
You may object to marketing communications or specific uses of your data at any time.
To exercise any of these rights, contact us at support@khlagor.com. We will respond within 30 days.
Khlagor strictly does not provide services to individuals under 18 years of age, nor does it collect any data from them.
If we become aware that personal data has been inadvertently collected from a minor, we will immediately close that account and delete all associated data. If a parent or guardian suspects this has occurred, please contact us at support@khlagor.com.
The Khlagor platform may integrate certain third-party services. These services operate under their own privacy policies, which are outside our control.
Khlagor is not responsible for how these third parties handle your information. We recommend reviewing their respective privacy policies.
Khlagor reserves the right to update this Privacy Policy as needed. When changes are made:
We recommend visiting this page regularly for updates.
For any questions about this Privacy Policy or to exercise your data rights:
Please include your account email and a description of your specific request. We will begin processing once your identity has been verified.
At Khlagor, you'll always know where your data is and how it's being used.
You are always clearly informed about what data is collected and why. There is no hidden data collection.
Your data is always protected by industry-standard encryption and security measures.
Our support team is always ready to help with any data-related requests or questions.